How Are We Doing?

Your feedback is very important to us. Won't you please take a moment to complete this short survey and let us know how you think we're doing? If you'd like us to reply to your feedback, please include your contact information in the comments section. Thank you for your time in helping us to improve our service!


If you're completing this survey in response to a particular date of service or staff member, indicate that information here:

Date:
Staff:
Your Email Address:
1. Did you come to Fox Valley Animal Referral Center through the emergency department or for a scheduled appointment with a specialist?
Scheduled Appointment      Emergency Services
2. Was our facility clean and orderly?
Yes      No
3. Was the staff (receptionists, technicians, and doctors) friendly and helpful?
Yes      No
Please Explain:
4. Did you feel comfortable with your doctor and that all your questions were answered to your satisfaction?
Yes      No
Please Explain:
5. Do you feel your pet was given the best-possible care? Did we relate to him or her well?
Yes      No
Please Explain:
6. Do you feel our fees were appropriate for the services you received?
Yes      No
Please Explain:
7. How would you rate your overall experience at Fox Valley Animal Referral Center?
Excelllent      Satisfactory      Needs Improvement
Please Explain:
8. Would you ask your family veterinarian to refer you again for any of the other specialty services we offer?
Yes      No
Please Explain:
9. Would you recommend our hospital to a friend, neighbor or family member?
Yes      No
Please Explain:
10. General Comments:
11. May we use your feedback in marketing of Fox Valley Animal Referral Center?
Yes      No

Thank you! Please click the 'Submit' button to send us your responses. We appreciate your feedback.